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Dear OGPay VISA® DEBIT CARDHOLDER,
Thank you for being a valued OGPay subscriber. We value you as our customer and in order to provide you with upgraded service levels, all transactions for the OGPay Visa® Card program will be moved and processed through a new processing server.
What does this mean for you as a current cardholder?
An option to request for a new Physical and Virtual Debit Card will be available for you in your OGPay mobile wallet.
- Your issuing bank will still be Metropolitan Commercial Bank
- There are no changes to your disclosures previously provided
- You will receive a new physical card in the mail once requested
- Your virtual card will be available to request once the account is established on the new processor, it will be present in your mobile app and online on our website.
Your current OGPay Visa® Debit Card will be discontinued as of 4/30/2022. You must take immediate action to ensure the timely transition and release of your funds.
Please read the following, as it contains important dates you’ll want to remember. In accordance with the Terms and Conditions of your
Cardholder Agreement, we are notifying you that your current OGPay Visa® Debit Card is being discontinued as of 4/30/2022. Effective May 1, 2022, you will no longer be able to use your current card(s) or associated services.
To ensure the transition of your card to the new card program is as convenient for you as possible, please note the following important notices and dates:
- Immediately cancel direct deposits and/or recurring payments going to the current Card. • You can use your current OGPay Visa® Debit Card up to and including 4/30/2022 (11:59 PM PST).
- On or before 11:59PM PST on 04/30/2022 transfer all funds from your card(s) to your OGPay Mobile Wallet.
- Your current card will no longer work after 4/30/2022
- Any remaining funds in the card account after 4/30/2022 will be transferred to your OGPay mobile wallet after 4/30/2022.
- Please see the Terms and Conditions for this card program to reference any fees that may be applicable.
We are grateful for your support. If you have any questions about how this transition will affect you, please do not hesitate to contact us at 1-800-882-2314.
Regards,
The OGPay Card Services Team
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