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Learn to communicate price adjustments effectively

As you know the prices of our Coffees, teas and supplements will be adjusted by +6 to 8% in the first week of April. Use this as an opportunity to reach out and connect with your team and customers. Here are a few tips to make this effective and smooth:

 
 
1.

Contact your customers and downlines directly. Send them an email, text or make a call to let them know about the adjustment. They will appreciate you reaching out.
 
 
2.

Let them know in advance. Do this as early as you can so they can prepare accordingly.
 
 
3.

Emphasize value for money. Price adjustments can be confusing, but it will help if you remind them of the benefits of our products, the Ganoderma benefit and how these price movements are made to match operating costs to maintain the same quality and flavor they've come to know and love.
 
 
4.

Don't leave any info out. Explain to them the reasons for the price adjustment, answer their questions and communicate things with transparency. You will find the letter & details of the price adjustment in the Quick Links section of your Back Office. Use that as a resource.

 
 
5.

Be empathetic and stay positive. Price adjustments are normal, believe in your product and communicate this in a positive light.

 
 
By following these tips, you'll have a smooth sailing experience during this time and your bonds with your downline and customers will only get stronger!

You will find a copy of the new USA price list, effective April 6th, here.

We thank you for your support and continued business.

 
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